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Community Member
September 7, 2026
Question

Switching from Three to ID not working in ID switch facility

  • September 7, 2026
  • 1 reply
  • 10 views

Switch facility isn’t working. Once I’ve entered the PAC code and number I want to keep, the calendar is greyed out so won’t let me progress the switch?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@Kdp81,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.