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Community Member
August 12, 2026

switching my number

I'm trying to switch my phone number to my old one I've sent the PAC and did the code but it says something gone wrong 

    1 reply

    iD Mobile Employee
    August 12, 2026

    Hi ​@Patrick Deloughery,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.