Hi how long does it take for my old number to switch over I got the phone a week ago and on the id app it says it’s still transferring and I did the pac code and switch details when I ordered it but wasn’t given a date just a vague switching will happen after collection date, this is extremely frustrating as I can’t take calls I am expecting on my old number, it’s 2026 why does it take so long and why isn’t there any customer service for id mobile
Question
switching old number over issues
I joined ID last Thursday too late (after 5.30) so gave my pac for the change to take place today Monday, which they did, early pm. Kept me informed all the way.
Said when I was doing it, that if it hasn’t happened, to get in touch with them.
How did you get in contact with them? Mine says after collection date which was Thursday last week also
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