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New Contributor
Sj1989
New Contributor
May 26, 2026
Question

Switching phone number with PAC & getting date error

  • May 26, 2026
  • 3 replies
  • 39 views

Using ID website, trying to change to my old number with PAC code. When following the instructions, it asks to give a change date but does not let me select a date. Will not let me go to next page until date selected. 

 

    3 replies

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    May 26, 2026

    Hi ​@Sj1989,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    VK1000
    New Contributor
    July 29, 2026

    ​@Kwanele Z 

    Exact same issue here, could you help me too?

    Thanks!

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    July 31, 2026

    Hi ​@VK1000,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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