Switching to ID mobile pac code

4 replies
402 views

I’ve used a PAC code to switch to ID, it’s getting done on Tuesday. I have my new phone already and the new eSIM from IDmobile. Can I activate the eSIM now and set up my new phone or should I wait for my number to switch in 3 days. What would happen if I activate the eSIM now?

Gemma M

iD Mobile Employee

Hi @Sebruiz,

Yes, you are able to install your eSIM now, however it will have the temporary iD Mobile number. Once your number transfers over, you can remove or delete the SIM linked to your old plan and then restart your device to have everything working properly.

Regards,

Gemma M

The iD Mobile Social Media Team

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S

SebruizAuthor

New Contributor

Thank you.

could you just help me understand what you mean by remove or delete the old sim. Do you mean the eSIM one ID mobile have sent me? Or my current one as this is physical

A

abcr78

New Contributor

I successfully switched from EE today. Did not need to remove or delete the Sim ID Mobile sent when I signed up. The temporary number changed to the number I transferred from EE. I was unable to receive calls until I got the text from ID Mobile confirming the switch was completed. Now I can receive calls.

M

Michael Z

iD Mobile Employee

Hi @abcr78

Thank you for letting us know that the transfer went smoothly. We’re glad to hear that! If you need any assistance in the future, please don’t hesitate to contact us, and we’ll be happy to help.

-Michael

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