Transfer my number

I have created an IDmobile account, but when i log in it sends me back to orders when i have already ordered a sim only plan.

On both the app and website

It will not let me add the PAC code to transfer my old number or add a start date either.

Its just sending me round in circles…….

iD Mobile Employee

Hi @lippylion263,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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