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transfer my old number to ID

  • December 22, 2025
  • 3 replies
  • 111 views

I would like to transfer my number to Id , but online form not working 

 

3 replies

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • December 22, 2025

Hi ​@Krudzi ,

 

I understand you’re having trouble transferring your number to iD Mobile using the online form.

For now, please try using this link to complete the number transfer:
https://my.idmobile.co.uk/switch-to-id/keep-number

Lamiya


  • Author
  • New Contributor
  • December 22, 2025

Still not working.I tried many times since yesterday.

I can't choose any dates 


Anneline M
iD Mobile Employee
  • iD Mobile Employee
  • December 22, 2025

Hi ​@Krudzi

 

I'm sorry to hear you're having trouble with getting your old mobile number transferred to iD Mobile. I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

Anneline

The iD Mobile Team