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New Contributor
December 22, 2025

transfer my old number to ID

  • December 22, 2025
  • 3 replies
  • 219 views

I would like to transfer my number to Id , but online form not working 

 

    3 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    December 22, 2025

    Hi ​@Krudzi ,

     

    I understand you’re having trouble transferring your number to iD Mobile using the online form.

    For now, please try using this link to complete the number transfer:
    https://my.idmobile.co.uk/switch-to-id/keep-number

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    KrudziAuthor
    New Contributor
    December 22, 2025

    Still not working.I tried many times since yesterday.

    I can't choose any dates 

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    December 22, 2025

    Hi ​@Krudzi

     

    I'm sorry to hear you're having trouble with getting your old mobile number transferred to iD Mobile. I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

    Anneline

    The iD Mobile Team