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New Contributor
Krudzi
New Contributor
Dec 22, 2025 12:35 PM UTC

transfer my old number to ID

I would like to transfer my number to Id , but online form not working 

 

    3 replies

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    Dec 22, 2025 12:47 PM UTC

    Hi ​@Krudzi ,

     

    I understand you’re having trouble transferring your number to iD Mobile using the online form.

    For now, please try using this link to complete the number transfer:
    https://my.idmobile.co.uk/switch-to-id/keep-number

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    KrudziAuthor
    New Contributor
    Dec 22, 2025 2:28 PM UTC

    Still not working.I tried many times since yesterday.

    I can't choose any dates 

    Anneline M
    iD Mobile Employee
    Anneline M
    iD Mobile Employee
    Dec 22, 2025 2:43 PM UTC

    Hi ​@Krudzi, 

     

    I'm sorry to hear you're having trouble with getting your old mobile number transferred to iD Mobile. I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

    Anneline

    The iD Mobile Team

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