Skip to main content
Question

transfer of old number to id

  • April 8, 2026
  • 1 reply
  • 28 views
C
Community Member

Hello ID,

I am trying to transfer my old number to my new plan and it will not allow me to do so.

Can you advise as to how ican speak to an actual person for assistance?

Cheers

    1 reply

    K
    iD Mobile Employee
    Forum|alt.badge.img+3
    • Kwanele Z
    • iD Mobile Employee
    • April 8, 2026

    Hi ​@Caribbeanweekender,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement