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Community Member
April 11, 2026
Question

transfering 2 numbers to id mobile from vodafone

  • April 11, 2026
  • 2 replies
  • 29 views

hi everyone.

how do i transfer 2 numbers to id mobile under same account - one is for my underage boy? need to have same email adress. thank you

    2 replies

    Decembersangel72
    Gold Contributor
    Gold Contributor
    April 11, 2026

    Hi ​@cioby2012 

    Yes, this is possible. 

    Transfer your number over to iD Mobile using a PAC code and set up an account:-
    https://www.idmobile.co.uk/switch

    Once that is done for both numbers:-

    Here are the steps on how to add a additional number to your account:

    1. On the 'Home' screen, tap 'View your plans' located in the top right of the screen.
    2. Tap the 'Add new plan' button.
    3. Enter the mobile number for the plan that you wish to add to the account. > The number must begin with 07 and be 11 digits long.
    4. Enter the last name of the account holder and then enter the date of birth of the account holder. > Once done, tap 'Next'.
    5. You should now have received an SMS to the iD Mobile number that you are adding to the account, which contains the one time passcode.
    6. Enter the 8-digit code into the boxes displayed on the screen.

     

    If you need further help/advice then please contact the Live Chat:-

    (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) 

     https://www.idmobile.co.uk/live-chat

    When you contact the Live Chat :-

    Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.


    Good luck x


     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    April 12, 2026

    Hi ​@cioby2012 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M,

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.