transfering 2 numbers to id mobile from vodafone

Hi ​@cioby2012 

Yes, this is possible. 

Transfer your number over to iD Mobile using a PAC code and set up an account:-
https://www.idmobile.co.uk/switch

Once that is done for both numbers:-

Here are the steps on how to add a additional number to your account:

1. On the 'Home' screen, tap 'View your plans' located in the top right of the screen.
2. Tap the 'Add new plan' button.
3. Enter the mobile number for the plan that you wish to add to the account. > The number must begin with 07 and be 11 digits long.
4. Enter the last name of the account holder and then enter the date of birth of the account holder. > Once done, tap 'Next'.
5. You should now have received an SMS to the iD Mobile number that you are adding to the account, which contains the one time passcode.
6. Enter the 8-digit code into the boxes displayed on the screen.

If you need further help/advice then please contact the Live Chat:-

(The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) 

 https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

Good luck x


 

Hi ​@cioby2012 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M,

The iD Mobile Team