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Community Member
September 4, 2026

Transfering PAC code

  • September 4, 2026
  • 1 reply
  • 10 views

So when I signed up to ID Mobile, I gave them my old number and PAC code which had only just been requested from my old provider, I got a email on the transfer day selected saying today is the day, the status on my account says in progress, but still its not transfered over, what can I do going forward from here ?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@Goose3080

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu