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New Contributor
Celticcharlie56
New Contributor
April 30, 2026
Question

try to change to my old number

I’ve been trying to change to my old number . Over  and over I’m been returned to the help hub ? Today I am getting switch Plan? 
I been trying since 2nd of April, so my PAC number won’t last much longer. 
PAC - { REMOVE }

old number- { REMOVE }

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    April 30, 2026

    Hi ​@Celticcharlie56 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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