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Question

try to change to my old number

  • April 30, 2026
  • 1 reply
  • 4 views
C
New Contributor

I’ve been trying to change to my old number . Over  and over I’m been returned to the help hub ? Today I am getting switch Plan? 
I been trying since 2nd of April, so my PAC number won’t last much longer. 
PAC - { REMOVE }

old number- { REMOVE }

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • April 30, 2026

    Hi ​@Celticcharlie56 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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