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Community Member
Nov 6, 2026 8:39 PM UTC
Question

Trying to log in to ID mobile but cannot recieve pin due to tranfering previous number accross to new phone

I have transferred my old number from Vodafone to my new phone so now cannot log into my id account as I cannot get the passcode as it is being sent to my ID original number. What can I do as I need to get on ID mobile app to give my PAC code to swap to ID mobileĀ .