Good day.

I've moved to the UK from Bermuda about 4 months ago now. I've got a pay as you go sim with O2 and i'm attempting to purchase an eSIM with ID mobile.

How do I go about the process of getting this number ported over and being able to pay monthly? I have a phone number. I have a bank account. I have a PAC code. I don't understand why my application is being rejected. I cannot give 3 years of my living history in the UK, as I haven't lived in the UK for 3 years.

What is the process here? It's frustrating as hell.