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Community Member
Sep 2, 2026 1:30 PM UTC

Trying to resolve an unsuccessful order

I received an email stating that my order was unsuccessful. After chatting with a number of agents I was told to email a curry’s mobile referrals team and they have now sent me a number to contact. Can I trust this email and number or is it a scam?

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Sep 7, 2026 2:44 PM UTC

    Hi ​@Mstephenson03,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.