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Community Member
Sausage109
Community Member
September 17, 2026
Question

Unable log mobile numbers in the app

Just joined iD Mobile for SIM only plans for my wife and son. unable to register their numbers for an online account in the app. looks like I’m not the only one. Not a good start 😡

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 18, 2026

Hi ​@Sausage109 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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