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Question

unable to add PAC to account

  • April 5, 2026
  • 1 reply
  • 2 views
L
Community Member

I need to supply a PAC for my new contract with ID, it says I can add this in my ID mobile but it’s asking me for an ID mobile number to set up

my account. I don’t have one yet as I want to switch my current number. How do I do this?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 5, 2026

    Hi ​@Lexa74,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

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