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Community Member
Darren M
Community Member
September 16, 2026
Question

unable to contact 111 services

  • September 16, 2026
  • 1 reply
  • 13 views

Hi, I’m unable to contact 111 or my local doctors. After researching online, there is a known issue with ID Mobile due to 4G calling (VoLTE) is disabled on your account profile. Please can you please wise a technical ticket to manually enable and provision 4G Calling (VoLTE) on my line. Thank you.

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 17, 2026

    Hi ​@Darren M.

     

    Thank you for your post.

     

    As this would require as to access your account, can you please contact our Live Chat team directly via https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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