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Community Member
Gen1812
Community Member
Nov 4, 2026 7:19 AM UTC
Question

Unable to edit allocated number to ported number

I have recently switched providers and have ported my number. I was advised by ID Moblie to set up the app with the number I had been allocated but now I cannot change that. There are some questions on this on the advice pages but the answers that have been provided do not work. How do I edit the number please?

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Nov 6, 2026 3:14 PM UTC

    Hi ​@Gen1812, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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