Community Member

Unable to select a date when submitting pac code

Trying to submit my pac code but cannot select any date as they are grayed out . please help .

tried different browsers . waiting a few days . all thats suggested still unable to select a date .

iD Mobile Employee

Hi @dmcbeth94,

One of the reasons this happens is if your PAC is due to expire soon. Please request a new PAC and then try again! Here’s more information.

I've also sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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