Solved
unable to select date for pac code switch
Have pac code but the dates are all greyed out so i cant action the number portingĀ
Zandile MAnswer
iD Mobile Employee
Sep 11, 2026 10:48 AM UTC
Hi ā
One of the reasons this happens is if your PAC is due to expire soon. Please request a new PACĀ and then try again! Hereās more information.Ā
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However I've also sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select āPrivate Messagesā.
You can use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
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Zandile M
The iD Mobile TeamĀ
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