Community Member

urgent help needed regarding defult.

1 reply
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I’ve settled a default and urgently need my credit file updated as it’s affecting a mortgage application. My mortgage provider is asking me for a letter I’ve tried live chat and complaints but haven’t received help. Can someone from the credit reporting team assist?

iD Mobile Employee

Hi @Sachen0956,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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