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New Contributor
Nov 9, 2025 10:16 AM UTC
Solved

Using PAC code

I have 2 numbers with another provider. Both numbers are attached to my account with them. I want to transfer them to ID.

Although both numbers are in my account with the other provider, one is used exclusively by my wife.

What is the best way to transfer the numbers from mysingle account with the other rovider to two seperate accounts with ID - one for me and one for my wife.

    WelshPaul
    WelshPaulAnswer
    Platinum 
Contributor
    Nov 9, 2025 10:47 AM UTC

    No! Personal details are only checked (and must match) when porting landlines, but that’s only because they don’t use PACs to port landlines.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    4 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    Nov 9, 2025 10:39 AM UTC

    Just obtain a pac for each number from o2 and give them to iD Mobile. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Alf SymanAuthor
    New Contributor
    Nov 9, 2025 10:40 AM UTC

    Just obtain a pac for each number from o2 and give them to iD Mobile. 

    Thanks. So there is no checking to ensure a PAC code is used by the same person as requested it?

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    Nov 9, 2025 10:47 AM UTC

    No! Personal details are only checked (and must match) when porting landlines, but that’s only because they don’t use PACs to port landlines.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    Nov 9, 2025 12:01 PM UTC

    Hi ​@WelshPaul 

     

    Thank you for the explanation.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.