Community Member

Question

voicemail set up not working on 123

1 reply
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I need to set up my voicemail to access my voicemails. I have followed the instructions on the website to ring 123 from my phone to set up my pin but I get the same automated message to first ring directly from the phone and set up a pin. Please help!

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iD Mobile Employee

Hey there @Ljw34, have you enabled voicemail via the iD Mobile app/website firstly just to confirm?

Thanks,

Tyler

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