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Question

voicemail set up not working on 123

  • September 16, 2025
  • 1 reply
  • 96 views
L
Community Member

I need to set up my voicemail to access my voicemails. I have followed the instructions on the website to ring 123 from my phone to set up my pin but I get the same automated message to first ring directly from the phone and set up a pin. Please help! 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 17, 2025

    Hey there ​@Ljw34, have you enabled voicemail via the iD Mobile app/website firstly just to confirm?

     

    Thanks,

    Tyler

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