Want to switch from EE to Id Mobile and keep same number | iD Mobile Community
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Want to switch from EE to Id Mobile and keep same number

  • September 25, 2025
  • 13 replies
  • 337 views

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I am currently on monthly EE mobile contract, and they can't offer me a decent upgrade plan and new phone deal. Only an increase on my current contract.

I also currently paying for a ID Mobile contract for my daughter for past 18 months.

 

Can I Cancel, and switch from my EE to Id Mobile contract and keep my old same number.

Although I have a ID Mobile contract for my daughter ongoing.

Also, if i order online will it give me the option to keep my same old number from EE or insert old Sim. 

Best answer by Siân W

Yes that's correct ​@Avfc1874 

Once you have your PAC, you can switch it over to iD here - Switch | iD Mobile Network

13 replies

MZone
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Contributor
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  • Platinum 
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  • September 25, 2025

You don’t need to cancel your EE contract (if you do you will lose the number) just request a PAC code from them. As long as your over the minimum term with them you will not incur any additional charges. You can then order a new iD contract which will come with a temporary number. Give iD the PAC code and your old EE number will transfer over. You can have as many iD contracts in your name subject to your credit score.

 


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  • Author
  • Active Contributor
  • September 25, 2025

I thanks for the advice. I want to cancel my EE Contract, as don't want to be running 2 contracts.  So I call EE, ask for  PUK code.

If I order contract online at ID then there will be an option to keep my number, i.e. enter PUK Code. Would this option be when I set phone up.

Thanks.


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  • Author
  • Active Contributor
  • September 25, 2025

How do I give ID the PAC code. 


MZone
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Contributor
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  • Platinum 
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  • September 25, 2025

I thanks for the advice. I want to cancel my EE Contract, as don't want to be running 2 contracts.  So I call EE, ask for  PUK code.

If I order contract online at ID then there will be an option to keep my number, i.e. enter PUK Code. Would this option be when I set phone up.

Thanks.

It’s a PAC code you request not a PUK code. You can text PAC to 65075 to get it from your EE phone. This is valid for 30 days. You should be able to input the PAC when you place your order for your new iD contract. When your number transfers over it will cancel the EE contract automatically so please don’t cancel it yourself otherwise you will lose the number. You may have a small overlap in billing but only a few days at the most. 


MZone
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Contributor
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  • Platinum 
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  • September 25, 2025

How do I give ID the PAC code. 

You should be able to do it when you place the order but failing that you can follow the instructions here.

 


andewhite
Platinum 
Contributor
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  • Platinum 
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  • September 25, 2025

How do I give ID the PAC code. 

https://www.idmobile.co.uk/switch

This link might help with this task, ​@Avfc1874.

🍀


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  • Author
  • Active Contributor
  • September 25, 2025

Hi thanks for great advice. One thing - can i not insert my old Sim card in new Id Phone.

And yes Pac Code Not PUK. Thanks


andewhite
Platinum 
Contributor
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  • Platinum 
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  • September 25, 2025

If the new iPhone is network unlocked, then just pop your ‘old’ SIM card into the new phone, ​@Avfc1874.  


MZone
Platinum 
Contributor
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  • Platinum 
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  • September 25, 2025

Hi thanks for great advice. One thing - can i not insert my old Sim card in new Id Phone.

And yes Pac Code Not PUK. Thanks

You will be sent a new SIM card when you order the iD contract. Your old SIM card will be disconnected when the number ports over from EE to iD. You can put the EE SIM card in the new phone should you wish until this happens. 


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  • Author
  • Active Contributor
  • September 25, 2025

Ok it will be a Samsung A56 I will be looking to order. So J have to use the new sim card, and the EE PAC code will change and keep my old number. Thanks


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 25, 2025

Yes that's correct ​@Avfc1874 

Once you have your PAC, you can switch it over to iD here - Switch | iD Mobile Network


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  • Author
  • Active Contributor
  • September 25, 2025

Thanks. Brilliant advice.

I have now ordered a Samsung A56 phone. On ordering i chose to change number with PAC, once I received phone and Sim, and not immediately, as still need to use my old phone until.I have new phone sim. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 26, 2025

Hi there ​@Avfc1874, you’re very welcome!

 

Thanks,

Tyler