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Active Contributor
September 25, 2025
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Want to switch from EE to Id Mobile and keep same number

  • September 25, 2025
  • 13 replies
  • 1987 views

I am currently on monthly EE mobile contract, and they can't offer me a decent upgrade plan and new phone deal. Only an increase on my current contract.

I also currently paying for a ID Mobile contract for my daughter for past 18 months.

 

Can I Cancel, and switch from my EE to Id Mobile contract and keep my old same number.

Although I have a ID Mobile contract for my daughter ongoing.

Also, if i order online will it give me the option to keep my same old number from EE or insert old Sim. 

    Best answer by Siân W

    Yes that's correct ​@Avfc1874 

    Once you have your PAC, you can switch it over to iD here - Switch | iD Mobile Network

    13 replies

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    You don’t need to cancel your EE contract (if you do you will lose the number) just request a PAC code from them. As long as your over the minimum term with them you will not incur any additional charges. You can then order a new iD contract which will come with a temporary number. Give iD the PAC code and your old EE number will transfer over. You can have as many iD contracts in your name subject to your credit score.

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Avfc1874Author
    Active Contributor
    September 25, 2025

    I thanks for the advice. I want to cancel my EE Contract, as don't want to be running 2 contracts.  So I call EE, ask for  PUK code.

    If I order contract online at ID then there will be an option to keep my number, i.e. enter PUK Code. Would this option be when I set phone up.

    Thanks.

    Avfc1874Author
    Active Contributor
    September 25, 2025

    How do I give ID the PAC code. 

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    I thanks for the advice. I want to cancel my EE Contract, as don't want to be running 2 contracts.  So I call EE, ask for  PUK code.

    If I order contract online at ID then there will be an option to keep my number, i.e. enter PUK Code. Would this option be when I set phone up.

    Thanks.

    It’s a PAC code you request not a PUK code. You can text PAC to 65075 to get it from your EE phone. This is valid for 30 days. You should be able to input the PAC when you place your order for your new iD contract. When your number transfers over it will cancel the EE contract automatically so please don’t cancel it yourself otherwise you will lose the number. You may have a small overlap in billing but only a few days at the most. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    How do I give ID the PAC code. 

    You should be able to do it when you place the order but failing that you can follow the instructions here.

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    andewhite
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    How do I give ID the PAC code. 

    https://www.idmobile.co.uk/switch

    This link might help with this task, ​@Avfc1874.

    🍀

    Forum member (non-iD).
    Avfc1874Author
    Active Contributor
    September 25, 2025

    Hi thanks for great advice. One thing - can i not insert my old Sim card in new Id Phone.

    And yes Pac Code Not PUK. Thanks

    andewhite
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    If the new iPhone is network unlocked, then just pop your ‘old’ SIM card into the new phone, ​@Avfc1874.  

    Forum member (non-iD).
    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    September 25, 2025

    Hi thanks for great advice. One thing - can i not insert my old Sim card in new Id Phone.

    And yes Pac Code Not PUK. Thanks

    You will be sent a new SIM card when you order the iD contract. Your old SIM card will be disconnected when the number ports over from EE to iD. You can put the EE SIM card in the new phone should you wish until this happens. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Avfc1874Author
    Active Contributor
    September 25, 2025

    Ok it will be a Samsung A56 I will be looking to order. So J have to use the new sim card, and the EE PAC code will change and keep my old number. Thanks