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Community Member
Rexob651
Community Member
June 23, 2026
Question

Well the first one failed, so I suppose this one will to. MY QUESTION what constitutes (not fit for purpose) in any idmobile contract

Does anyone know the idmobile address where I can instruct my solicitor to send my not fit for purpose claim, as they insist on wanting to charge me for a service they are not prepared to supply.

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 25, 2026

    Hi ​@Rexob651,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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