what are id mobile scared of??

1 reply
23 views

100% scam. They are good at getting your custom but once they hook you they dont bother with you at all. There is literally no customer service to talk to, its all about community help. I will be looking for a legal way to get out of my contract free of charge

I

Isa M

iD Mobile Employee

Hi @Gooner ,

I am really so sorry that you have not been able to get through to our customer service. You can get assistance from our live chat

9am - 8pm Monday to Friday
9am - 6pm Saturday, Sunday, and Bank Holidays.
You can access Live Chat here: www.idmobile.co.uk/live-chat.
You can also get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email socialqueries@idmobile.co.uk with the details, and we’ll be happy to help.

In the meantime, we’d love the chance to assist you and make things right. Please feel free to reach out to us via our social media channels (Facebook or Instagram), Live Chat, our Community page, or by emailing socialqueries@idmobile.co.uk with the details of your query. We’re here to help and will do our best to get everything sorted for you.
Thanks so much for your patience and understanding!

-Isa🎀

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.