New Contributor

what is my ID mobile number

10 replies
157 views

I am in the process of transferring across to ID mobile but have not been able to locate my number so that I can port my existing number and set up my App - where can I find it?

app/my account

Geluk

Silver Contributor

On your device, just look in SETTINGS/ SIM CARD properties; simples.😆

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C

Connie_1234567

New Contributor

I can’t find mine here?

B

BigBear43Author

New Contributor

I am having a eSIM - phone not received yet 🤔

Hosai W

iD Mobile Employee

Hi @BigBear43

Please accept my apologies for any inconvenience caused to you in relation to the issues faced.

Please confirm if you have managed to get this sorted or if you require further assistance.

Thanks,
Hosai

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Hosai W

iD Mobile Employee

Hi @BigBear43,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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C

Connie_1234567

New Contributor

I am having the same issue, are you able to help?

C

Connie_1234567

New Contributor

I am having this same issue

Hosai W

iD Mobile Employee

Hi @Connie_1234567

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

B

B1GD3ZZ13

New Contributor

I am having the same issue

DWhite

Marquerita T

iD Mobile Employee

Hi @B1GD3ZZ13.

Thank you for sharing. Please get in touch with us directly on Live Chat: https://www.idmobile.co.uk/live-chat, or message us on Facebook or Instagram, so we can look into this for you.

If you’re also trying to transfer your mobile number over to us, you can send us your PAC code and the number you want to keep, and we can help with that too.

Thanks,

Marquerita

The iD Mobile Team

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