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Community Member
April 10, 2026
Question

when trying to transfer my previous number the id number doesnt work

  • April 10, 2026
  • 3 replies
  • 31 views

When tryin the use the pac code to chnage my number the id verificatiom number wont work

    3 replies

    iD Mobile Employee
    April 10, 2026

    Hi ​@Decnotmark,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daniel Summers
    New Contributor
    New Contributor
    April 29, 2026

    I also am having exactly the same issues. Tried numerous times. 

     

    iD Mobile Employee
    April 29, 2026

    Hi ​@Daniel Summers 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.