Community Member

Question

when trying to transfer my previous number the id number doesnt work

When tryin the use the pac code to chnage my number the id verificatiom number wont work

iD Mobile Employee

Hi @Decnotmark,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

I also am having exactly the same issues. Tried numerous times.