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Question

when trying to transfer my previous number the id number doesnt work

  • April 10, 2026
  • 3 replies
  • 16 views
D
Community Member

When tryin the use the pac code to chnage my number the id verificatiom number wont work

    3 replies

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 10, 2026

    Hi ​@Decnotmark,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daniel Summers
    New Contributor

    I also am having exactly the same issues. Tried numerous times. 

     

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • April 29, 2026

    Hi ​@Daniel Summers 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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