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Community Member
April 1, 2026
Question

Where can i find my id mobile number?

  • April 1, 2026
  • 4 replies
  • 202 views

I don’t know how to find my new id mobile number so that I can register and get the PAC code logged to bring my old number to id mobile

    4 replies

    iD Mobile Employee
    April 1, 2026

    Hi ​@carlypearson,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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    New Contributor
    April 1, 2026

    I have the same problem. I ordered and received a new monthly SIM but did not receive the actual mobile number so not able to register an account and transfer my old number.

    New Contributor
    April 2, 2026

    I cant see any private messages.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 2, 2026

    Hi ​@Chuma,

     

    I’m really sorry to hear about the issues you’ve been experiencing. However, please note that the private message would have been sent to Carly Pearson, as the previous response was addressed to them.

     

    To find your iD Mobile number, please refer to the welcome email that was sent to you when you first joined.

     

    If you’re still unable to locate this, please let me know and I’ll be happy to help further.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.