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Question

Where can i find my id mobile number?

  • April 1, 2026
  • 4 replies
  • 37 views

I don’t know how to find my new id mobile number so that I can register and get the PAC code logged to bring my old number to id mobile

4 replies

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  • iD Mobile Employee
  • April 1, 2026

Hi ​@carlypearson,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

Kwanele


  • New Contributor
  • April 1, 2026

I have the same problem. I ordered and received a new monthly SIM but did not receive the actual mobile number so not able to register an account and transfer my old number.


  • New Contributor
  • April 2, 2026

I cant see any private messages.


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • April 2, 2026

Hi ​@Chuma,

 

I’m really sorry to hear about the issues you’ve been experiencing. However, please note that the private message would have been sent to Carly Pearson, as the previous response was addressed to them.

 

To find your iD Mobile number, please refer to the welcome email that was sent to you when you first joined.

 

If you’re still unable to locate this, please let me know and I’ll be happy to help further.

 

Regards,

 

Gemma M

The iD Mobile Social Media