where is my new phone number? | iD Mobile Community
Skip to main content
Question

where is my new phone number?

  • October 28, 2025
  • 1 reply
  • 211 views

I have just received my new sim card but can't find the phone number to go with it.

Switching to iD from talktalk but they haven't swnt a PAC code - no response from them at all so I am just looking to change my number

1 reply

Forum|alt.badge.img+22
  • iD Mobile Employee
  • October 28, 2025

Hi ​@ForsterJW 

 

Thanks for getting in touch. 

Your number should be in the paperwork with the SIM or in an email from ourselves. 

If you pop the SIM in and make a call, the number should also show on the receivers device. 

If you go in to you phone settings, your number should also be listed there. 

 

We would require a PAC in order to switch your number. 

 

Thanks, 

 

Natalie