Hi On last Monday I am order sim car but still not delivered bank showing direct debit set up what’s going on please Thanks
where my card
+9Hi
We're sorry to hear that you have not yet received your SIM card.
There have been some delays affecting certain orders, and we apologise for any inconvenience this may have caused.
As we need to access your account and order details to investigate the status of the SIM delivery, please contact us via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to review the order and provide an update.
Please don't worry if you can see the Direct Debit instruction set up on your bank account, as this can be created as part of the order process.
Owethu
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