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Question

Which SIM card goes with which account?

  • March 27, 2026
  • 3 replies
  • 11 views
S
New Contributor

I have two ID accounts open against my name and two SIM cards.  How do I find out which account is associated with each of the SIM cards?

    3 replies

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • March 27, 2026

    Hi ​@stewartgill 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • stewartgill
    • Author
    • New Contributor
    • March 27, 2026

    Hi Michael - thanks for responding. Managed to sort out my issue in the meantime. 

    Anneline M
    iD Mobile Employee
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    • Anneline M
    • iD Mobile Employee
    • March 28, 2026

    Hi ​@stewartgill, 

     

    Thank you for letting us know that the issue has been resolved. 

     

    Should you required further assistance, please do not hesitate reaching out to us. We’ll be happy to assist you!

     

    -Anneline

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