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Community Member
August 22, 2026

why hasn’t my number changed?

  • August 22, 2026
  • 3 replies
  • 24 views

I’ve recently mived network to ID, I added the PAC number so i kept my old number, however its not changed over. How do i get it changed?

    3 replies

    iD Mobile Employee
    August 22, 2026

    Hi ​@Bridgy2010 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

     

     

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 2, 2026

    My old number goes straight to vm, my transfer date was yesterday

    iD Mobile Employee
    September 7, 2026

    Hi ​@Casey 4 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.