Community Member

why hasn’t my number changed?

I’ve recently mived network to ID, I added the PAC number so i kept my old number, however its not changed over. How do i get it changed?

iD Mobile Employee

Hi @Bridgy2010

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

My old number goes straight to vm, my transfer date was yesterday