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Question

Why is my number not transferring?

  • April 1, 2026
  • 1 reply
  • 6 views

Hello, 

I switched to ID from Lebara. My old number has not switched over after about 6 or so days since I did the PAC thing.

 

I got the PAC code and then typed it in at the right place on the ID app. 

 

Please help! 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • April 1, 2026

Hi ​@verymuchcooldude

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

-Anneline