Skip to main content
Community Member
April 1, 2026
Question

Why is my number not transferring?

  • April 1, 2026
  • 1 reply
  • 30 views

Hello, 

I switched to ID from Lebara. My old number has not switched over after about 6 or so days since I did the PAC thing.

 

I got the PAC code and then typed it in at the right place on the ID app. 

 

Please help! 

    1 reply

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    April 1, 2026

    Hi ​@verymuchcooldude

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    -Anneline