yesterday i ordered id mobile sim but not received any message about my deleivery refernce number | iD Mobile Community
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yesterday i ordered id mobile sim but not received any message about my deleivery refernce number

  • November 26, 2025
  • 2 replies
  • 19 views

I am new customer I ordered sim online but not received any message for delivery or any reference number for courier

Best answer by andewhite

Alas, iD SIM card deliveries aren’t sent using a tracked delivery service, ​@Sabina patel

iD Mobile are using Royal Mail for SIM deliveries.  

2 replies

andewhite
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  • Answer
  • November 26, 2025

Alas, iD SIM card deliveries aren’t sent using a tracked delivery service, ​@Sabina patel

iD Mobile are using Royal Mail for SIM deliveries.  


  • Active Contributor
  • November 26, 2025

Hi ​@Sabina patel

 

Thank you ​@andewhite for providing ​@Sabina patel with the above information. 

 

That is correct, kindly be advised that sim card orders are sent by post, hence we do not send any message regarding delivery. 

 

Anneline 

The iD Mobile Team