yesterday i ordered id mobile sim but not received any message about my deleivery refernce number | iD Mobile Community
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yesterday i ordered id mobile sim but not received any message about my deleivery refernce number

  • November 26, 2025
  • 1 reply
  • 14 views

I am new customer I ordered sim online but not received any message for delivery or any reference number for courier

1 reply

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  • iD Mobile Employee
  • November 26, 2025

Hi ​@Sabina patel ,

,
Thanks for letting us know! If you haven’t received any delivery message or reference number for your SIM, it’s possible the order confirmation didn’t go through properly or the email may have landed in your spam folder.
Here’s what you can do:

Check your email inbox and spam/junk folder for any confirmation from iD Mobile.
If there’s nothing there, please reach out to us via Live Chat, Facebook or Instagram, or email us at socialqueries@idmobile.co.uk with your order details (name, email used, and delivery address). We’ll track your order and confirm the status for you.

 

Lamiya