There are a few different ways to get a replacement SIM or eSIM. Here’s everything you need to know:
How do I get a replacement SIM?
If your SIM card doesn't fit your phone, or it's been lost or stolen, you’ll need a replacement. To get a replacement SIM card, you can:
- Visit any Currys store.
Find your nearest store and head to the ‘Mobile’ section. One of our helpful Tech Experts will issue you a replacement SIM card.
- Chat to us.
Our Live Chat team are able to issue you a replacement SIM card, which will be sent in the post to the account holder’s address.
Once you receive your replacement SIM card, you’ll need to activate it.
How do I get a replacement eSIM?
To get a replacement eSIM, you can:
- Chat to us.
Our Live Chat team are able to issue you a replacement eSIM, which will be sent to the account holder’s email.
Once you receive your replacement eSIM, you’ll need to activate it.