My phone signal works pretty fine for the most part, but it drops when when I’m at my new place, usually when the train goes past. Pretty close to an overground train station and I hear the train immediately every time the signal drops! I use hotspot for most things so it’s pretty frustrating having to constantly reconnect!  Anything I can do to prevent this?

Can’t seem to activate free Apple Arcade, Apple TV worked 

My sim card hasnt arrived yet my number has been transferred from previous supplier so now i have no service at all.

I have my pac number and my new phone is ready can I switch my old number to my new phone today instead of waiting until next Monday

I signed up last night and had my contract through. This morning I’ve sent the PAC switch over request through but I’ve had no confirmation come through. I also can’t log into my account without a iD mobile number to check the status. How can I find out if the PAC submission was successful?

iPhone SE 2020Signal was storming in any room in house for several years never had an issue.Then in around late 2024 my local cell mast which is a couple of blocks and visible from at least two upstairs windows, was switched off (according to third party web site) anyway this coincided with the signal dropping to one bar and phone being unusable on ground floor and patchy on first floor.  A few months ago a new larger mast replaced the original and I assumed the previously great signal would resume.It never has and is just as bad.  The guys installing the mast told me it would carry all networks including 3 but things haven’t improved.The mast is at Slaidburn Crescent and my postcode is PR9 9UP Im considering moving providers because of the above because I really rely on the phone a lot and it’s such a nuisance having to go upstairs and stand next to a window just to be heard. I tried contacting 3 who

I have roaming turned on both in the Id app and in my phone settings but roaming still not working? When going through settings my manual network selection  doesnt show iD as an option. Is this the problem? (Apple 11 Pro Max Phone)

You took two payments instead of 1. Can you refund me 1 payment? Please reply. Thank you 

Hiya I’d mobile I am a new customer and recently joined ID mobile so we already paid everything so it was all good and then i received an email saying that due and saying it’s £43.65 however no changes were made and when i loook on id mobile my app is says I be charged my normal amount.the only thing we did was changed payment date however we changed it for first time and it’s free “Yes, you can change your iD Mobile Direct Debit payment date for free, once every six months. To change it,  and we did  that and it’s for free of charge.  so yeah when I ch

My sim is saying it has been deactivated. There is no number to call. Please can someone help.

How can I keep my old number on 3

My eSIM is saying code no longer valid

I have a new phone at £15.99 a month, but ID state my next bill is nearly £26. I want to speak to a real person, as I am 90 years old and had to get my son to write this.ID really need to have call centre.... This is too complicated for meJoan

hi nat i’ve paid £40 for roaming data in turkey as that’s where i am… i brought it HOURS ago and i cant use it and all of my roaming things are turned on so why can’t i use it ?

Hiya I’d mobile I am a new customer and recently joined ID mobile so we already paid everything so it was all good and then i received an email saying that due and saying it’s £43.65 however no changes were made and when i loook on id mobile my app is says I be charged my normal amount.the only thing we did was changed payment date however we changed it for first time and it’s free “Yes, you can change your iD Mobile Direct Debit payment date for free, once every six months. To change it,  and we did  that and it’s for free of charge.  so yeah when I check my bills on ID mobile or even online just giving me my normal amount  and their no changes or extra charges. It’s not on my bills so I’

Second time this month I've received a call/text about me calling random numbers. However, I know for sure I did not make these calls.  Does ID have any phone number protection systems in place so my number cannot be stolen for fraudulent activity?  I want to enable caller ID authentication or any existing spoofing protection. Please advise.

Will the ID signal get better with the 3 and Vodafone merger 

I obtained my PAC, submitted it and was given today as porting date. I wanted to check status and it says there would have been a text sent to me, but I can’t see it.Is there any way to check this is happening today, or do I just wait and see what happens? Thanks

I want to update my direct debit bank details from one bank account to another. I have tried to do this on the app and online but get an ‘error’ message. Please advise how i can update this so i don’t miss payments

Having trouble phoning out and receiving themI've a G5 phone and been told not good in my areaHow do I get around this problem Lyndhurst Parry Cf453bw 

I can no longer connect to a UK landline, mobile to mobile is working fine, does anyone know how to raise a support call ?

I've found a phone and tariff from ID mobile im happy with. I'm on the last page, added bank details and card details for the token payment. One click away from getting my contract. It hasn't asked for any previous network info or PAC code. I still owe £300 to three. Am I ok to advance with the contract? Does the process of moving number and paying off the old one happen once I have my new handset? 

My iphone is unable to connect to any uk landlines 

 I have been charged double payments by id mobile 

In SIM Manager it shows that calls and messages are not available but mobile data is? So I can't make it receive texts at all?