network and calls
Hi, for the last 6 days I've been unable to make or receive calls or use my mobile data when I'm at home, especially to watch something on my phone or even browse simple things on the internet. When I'm on the phone at home, I can hear them but they can't hear me, it's really annoying and I feel I'm paying for a service which I'm not getting. I got a new SIM card yesterday to see if that would rectify things but it hasn't and my brother who is also using iD is having the same issue. So to me in must be the coverage in the area because my network seems to improve when I move away from home, particularly when I've got my phone connected to android auto in the car and I am then able to access my maps and Spotify music. Please can you look into this ASAP because I need to make and receive calls and have internet access at home for my job. If this isn't sorted soon, I'm afraid Ill have to move to a different provider. I'm going to car phone warehouse this evening to see what they say and what can be done in the meantime until I hear back. My postcode is BD10, my mobile data is predominately 4G in that area but my Google pixel 8A is compatible with 5G also.