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Community Member
Stedododdy
Community Member
Feb 20, 2026 9:59 AM UTC
Question

cancellation of a contract

I have received a sim card for sim only contract that i gave not opened and since tajen out a NEW contract with phone via currys. How do i cancel the SIM ONLY contract ?

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Feb 20, 2026 10:58 AM UTC

    Hi ​@Stedododdy ,

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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