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Community Member
April 30, 2026
Question

cant top up

I’ve been trying to top up for the past week with no luck and Curry’s said they can’t help either 

 

terrible service 

I had to buy another sim just so I could work, 

 

why can I not top up anywhere?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 1, 2026

    Hi ​@TBabs99,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.