Community Member

contract sim

1 reply
17 views

I try to buy sim £10 contract. And I follow all the protocols what need I don’t know yet you accept my request or not, if not plz help to buy the sim plz, will be very appreciated thanks

Gemma M

iD Mobile Employee

Hi @anitgrg295,

I'm sorry for any confusion regarding your order.

If you've completed the application but haven't received confirmation of whether the order has been accepted, we'd recommend contacting our Customer Service Team via Live Chat for an update: https://www.idmobile.co.uk/live-chat

They'll be able to check the status of your order and advise whether any further action is required.

We hope this gets sorted for you soon, and thank you for considering iD Mobile.

Regards,

Gemma M

The iD Mobile Social Media Team

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