Skip to main content
Community Member
Rocio
Community Member
April 1, 2026

How can I add my PAC number after buying a pay as you go esim card

Hi, I don’t know where to add my PAC number. I have bought a esim pay as you go card and now I have received the esim card on my email to install it but I don’t know if I have to do the switch before. And how do I do it?

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    April 1, 2026

    Hi ​@Rocio,

     

    Thanks for your message.

     

    Kindly note you can provide all the required information to us, and we will be happy to help with processing the transfer.

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement