How can I order a traditional PAYG sim (no plan) with iD mobile, please?  | iD Mobile Community
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How can I order a traditional PAYG sim (no plan) with iD mobile, please? 

  • December 31, 2025
  • 1 reply
  • 2 views
H
Active Contributor

How can I order a traditional PAYG sim (no plan) with iD mobile, please? 

Looking to move to iD mobile from another network provider and have PAC code to keep existing mobile number

I’ve asked iD mobile online via Live Chat and agent says need to go to store. I went to Currys store and they say they only sell monthly plans and need to order online. So I go back to Live Chat and again they say need to go to store. So I’m going round and round in circles. I ask if I can speak to manager or another agent. Live chat agent said no as I’m not a current iD customer and speak to another agent same response

    1 reply

    G
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • January 1, 2026

    Hi ​@hapster 

     

    Kindly note that you are able to order a PAYG SIM card either online (https://www.idmobile.co.uk/sim-only-deals/pay-as-you-go) or go to a Currys store to place an order for a PAYG SIM card.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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