How can I order a traditional PAYG sim (no plan) with iD mobile, please?

Forum|Forum|4 days ago
December 31, 2025
2 replies
2 views

hapster
Active Contributor

Looking to move to iD mobile from another network provider and have PAC code to keep existing mobile number

I’ve asked iD mobile online via Live Chat and agent says need to go to store. I went to Currys store and they say they only sell monthly plans and need to order online. So I go back to Live Chat and again they say need to go to store. So I’m going round and round in circles. I ask if I can speak to manager or another agent. Live chat agent said no as I’m not a current iD customer and speak to another agent same response

+26

WelshPaul
Platinum  Contributor
Forum|Forum|4 days ago
December 31, 2025

One post is enough!

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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+2

Gemma M
iD Mobile Employee
Forum|Forum|3 days ago
January 1, 2026

Hi @hapster

Kindly note that you are able to order a PAYG SIM card either online (https://www.idmobile.co.uk/sim-only-deals/pay-as-you-go) or go to a Currys store to place an order for a PAYG SIM card.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.