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Community Member
Oct 28, 2026 10:26 AM UTC
Question

ive topped up but cant make calls

I’ve topped up my phone temporarily instead of getting a plan and I still can’t make calls 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Oct 29, 2026 12:09 PM UTC

Hi ​@lay71929 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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