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Community Member
January 3, 2026
Question

Just topped up my account by £7, still cant receive 4or5g Internet, and no calls allowed? What's happening?

  • January 3, 2026
  • 1 reply
  • 27 views

Just topped up my account by £7,still cant dial out or receive 4/5g Internet either. Can you help?

    1 reply

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    January 3, 2026

    Have you purchased a plan? 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.