Skip to main content
Community Member
Carl Scard
Community Member
Jan 3, 2026 2:39 PM UTC
Question

Just topped up my account by £7, still cant receive 4or5g Internet, and no calls allowed? What's happening?

Just topped up my account by £7,still cant dial out or receive 4/5g Internet either. Can you help?

    1 reply

    WelshPaul
    Platinum 
Contributor
    WelshPaul
    Platinum 
Contributor
    Jan 3, 2026 5:20 PM UTC

    Have you purchased a plan? 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement