Community Member

just want to speak to support!!

3 replies
84 views

Why is it so difficult to find support from ID? I just want help to end my contract and take my number to sim only. I’m going round in circles. It’s making me mad!!

Gemma M

iD Mobile Employee

Hi @Kaka_t,

We're sorry to hear you're finding this frustrating.

Unfortunately, this isn't something we're able to assist with here. If you're looking to move from your current contract to a SIM Only plan while keeping your number, our Sales team will be able to go through the options available with you.

You can contact them via Live Chat, or by calling 0800 049 0250.

We apologise for the inconvenience and appreciate your patience.

Regards,

Gemma M

The iD Mobile Social Media Team

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C

clintscott

New Contributor

Where is live chat it is not clear

Hosai W

iD Mobile Employee

Hi @clintscott,

Please accept my apologies for any inconvenience caused to you in relation to the issues received.

You can start a live chat using the link https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

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