Hello
Got anm email telling my latest bill was available.
I have tried firefox, edge & chrome and none of them will open any of my bills
What have you done?
Solved
Latest Bill Not Downloading
Best answer by Lauren
Hi
There is a known issue with some customers currently being unable to download their pdf bills. Many apologies about that. We’re working on a fix as soon as possible. More information on this can be found via the community post linked below:
-Lauren
This topic has been closed for comments
+19Hi
There is a known issue with some customers currently being unable to download their pdf bills. Many apologies about that. We’re working on a fix as soon as possible. More information on this can be found via the community post linked below:
-Lauren
+24Hey there
Can you send a screenshot?
What date is the latest bill?
Thanks,
Tyler
+24Hey there
In that case, please contact our live-chat, who should be able to raise this for you and have it emailed out to you directly:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.